Workspace & billing

Roles, your team, workspace settings, notifications, billing and your own account.

In this section

• Admins and membersRoles and permissionsScout has two roles, Admin and Member. See what each can do, who sets up the workspace, and what a member sees when an action is admin-only.
• AdminsInvite and manage your teamInvite colleagues to your Scout workspace, pick their role, track pending invitations, change roles and remove people when they leave.
• AdminsWorkspace settingsWhat each workspace setting controls: test calls, AI analysis, call recording, calling hours, job questions, company details, notifications and team.
• AdminsBilling, credit and plansHow Scout charges for calls, how plan credit and the wallet work, and how admins add money, change plan, add capacity and download GST invoices.